Risk Management & Patient Safety Coordinator FT Days - AdventHealth Medical Group-

Location Address: Ormond Beach, FL 

Top Reasons to work at AdventHealth Medical Group

• Faith based & mission driven organization
• Comprehensive Employee Benefits such as Educational Reimbursement
• CREATION Health employee wellness and lifestyle programs
• Positive working climate to support a work life balance

Work Hours/Shift:

• FT Days, Monday-Friday

You Will Be Responsible For:

• Responsible for review, investigation and processing of quality-related events in the internal event report system for assigned area and identification of adverse events for purpose of reporting to the Department of Health in compliance with Florida Statutes.

• Manages the identification, investigation, and resolution of patient care related grievances per established patient grievance protocol.

• Investigates and reports to the Sr. Mgr. of Risk Management any occurrence which has the potential to give rise to a claim, per established protocol.

• Facilitates the processing of significant events and Root Cause Analysis process.

• Analyzes significant events for development of appropriate Risk Reduction Strategies to prevent similar occurrences.

• Participates directly in the development of evidence-based education for employees and/or providers on pertinent Risk Management and patient safety issues as identified through tracking and trending of events and as a result of root cause analysis.

• Ensures Patient Safety and Risk Management activities and processes comply with Patient Safety and Quality Improvement Act.

• Utilizes knowledge of evidence-based practices and literature to develop and implement provider-based initiatives that support the Patient Safety Plan, including Executive Rounding and Citizenship.

• Collaborates with Physician Quality/Performance Improvement, Compliance and Quality Improvement and Clinical Excellence Team to guide and implement risk reduction strategies and physician-related quality improvement processes consistent with established safety principles.

• Participates in assigned medical group committees related to safety and quality of clinical care and patient experience. 

• In collaboration with the Claims Management Coordinator, assists as needed in the process of discovery for the purpose of compliance with attorney requests.

What You Will Need:

• Bachelor’s degree in a healthcare-related field OR Associate’s degree in a healthcare-related field or business plus two years of experience in a healthcare-related field
• Registered Nurse, other clinical professional or minimum of two years of experience in a healthcare-related field preferred
• Previous experience in Risk Management preferred

• Certified Professional in Healthcare Risk Management (CPHRM) preferred

• Patient Safety training or certificate preferred 

Job Summary:

The Risk Management and Patient Safety Coordinator (RMPSC) under the direction of the Sr. Manager of Risk Management is responsible for reviewing, identifying, and reducing risks to AdventHealth Medical Group (AHMG), its providers, staff, patients, and visitors.  The RMPSC will identify and report potential adverse and compensatory events to the Sr. Manager of Risk Management.  The RMPSC will participate in the implementation and coordination of assigned key Patient Safety initiatives and identified risk reduction strategies.  The RMPSC assists and collaborates with the operational directors and other AdventHealth teams to improve identified patient safety and quality issues that facilitate improvement of patient outcomes in the medical group.  The RMPSC has knowledge of rules and regulations for compliance with the Patient Safety and Quality Improvement Act. Participating in outstanding customer service and accepting responsibility in maintaining relationships that are equally respectful to all.